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FCA Help Desk - Your Total Outsourced IT Support Solution
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At last, a truly helpful Help Desk for any business!
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Full or part time help desks, application centers and service desks available
-
Remote troubleshooting ends guesswork and shortens phone time with our engineers
-
Benefit from our full time, certified US-based technical staff
We now offer a comprehensive outsourced IT Service Desk to customers who require a full service technical resource center. Whether your business requires a full- or part-time help desk, an application support center, or a service desk for your customers, FCA Technologies can provide a complete turnkey solution, providing fast, friendly and experienced service.
Our outsourced IT Service Desk allows your organization to benefit from a full time certified technical staff without the associated recruitment, training and operational costs.
Staffed with our dedicated and friendly in-house technicians, our IT Service Desk is available from 8:30 – 5:30 weekdays to answer questions and help you resolve issues large and small.
Your users benefit from our live online support technology: instant "we-see-what-you-see" on-screen assistance, which allows us to troubleshoot your PC issues as if they were standing beside you. (There’s no software to purchase, only an Internet connection is required).
In addition to providing you with a highly qualified remote support staff, FCA Technologies can deploy your entire support infrastructure, including:
• Knowledgeable, certified, US-based in-house staff
• Online live support
• Team leader and project manager
• Trouble ticket tracking and reporting solution
• Web-based incident reporting and status tools for end users
• On-site escalation support available
We have the people, experience and knowhow to provide a comprehensive solution for your enterprise — freeing you to concentrate on running your business, not your network.
FCA Help Desk - Your Total Outsourced IT Support Solution
-
At last, a truly helpful Help Desk for any business!
-
Full or part time help desks, application centers and service desks available
-
Remote troubleshooting ends guesswork and shortens phone time with our engineers
-
Benefit from our full time, certified US-based technical staff
We now offer a comprehensive outsourced IT Service Desk to customers who require a full service technical resource center. Whether your business requires a full- or part-time help desk, an application support center, or a service desk for your customers, FCA Technologies can provide a complete turnkey solution, providing fast, friendly and experienced service.
Our outsourced IT Service Desk allows your organization to benefit from a full time certified technical staff without the associated recruitment, training and operational costs.
Staffed with our dedicated and friendly in-house technicians, our IT Service Desk is available from 8:30 – 5:30 weekdays to answer questions and help you resolve issues large and small.
Your users benefit from our live online support technology: instant "we-see-what-you-see" on-screen assistance, which allows us to troubleshoot your PC issues as if they were standing beside you. (There’s no software to purchase, only an Internet connection is required).
In addition to providing you with a highly qualified remote support staff, FCA Technologies can deploy your entire support infrastructure, including:
• Knowledgeable, certified, US-based in-house staff
• Online live support
• Team leader and project manager
• Trouble ticket tracking and reporting solution
• Web-based incident reporting and status tools for end users
• On-site escalation support available
We have the people, experience and knowhow to provide a comprehensive solution for your enterprise — freeing you to concentrate on running your business, not your network.
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